Delivery and Returns

Delivery Policy – Products

Delivery Scope

We ship to all GCC countries.

UAE Delivery Cost

  • A flat rate of 20 AED for deliveries within the UAE

KSA Delivery Cost

  • A flat rate of 70 AED for deliveries within KSA

International Delivery Costs

The cost of shipping internationally depends on the country and weight of the item. The cost of delivery will be displayed on the site before checkout. For further information, please contact us to get an accurate cost of shipping for your items.

Delivery Time

  • Within UAE: Typically takes 3-5 business days.
  • Within KSA: Typically takes 5-10 business days.

Process of Shipping

All items will be shipped in secure packaging to ensure they arrive in perfect condition. Please ensure that the delivery receipt is signed/confirmed by the registered customer as proof of delivery.

Delivery Confirmation

We will issue an electronic invoice for your purchase and send such an invoice to the email address you provided to us. Payment confirmation will be sent via email upon successful payment. Please ensure you check your email for this confirmation.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return policy tailored to your location:

Within UAE

  • Returns are accepted within five days of receipt.
  • A shipping fee of 20 AED will apply for returns.
  • Refunds will be issued in the same method of payment used for the purchase.
  • Please allow up to 30 days for the refund to be processed.

Outside UAE

  • No returns are accepted at this stage.

To initiate a return or if you have any questions, please contact our customer support team at Faemstreetwear@gmail.com.

Refund Policy

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.

Conditions for Refunds

  • The wrong product was sent by Faem.
  • The product is defective.
  • The product was damaged in shipping.
  • The product is tampered.

Cancellation Policy

  • No cancellation is accepted after an order has been placed.